Summary
AI Commerce Visibility shows how AI assistants such as ChatGPT, Google AI Mode and Perplexity represent your brand and your product lines when shoppers ask them what to buy and where to buy it. It runs prompts built from your own product categories and markets, reads the answers, and reports how often your brand, products and sales channels appear, how they are described, and which sources the assistants draw on. AI Commerce Visibility is the first stage of the experience a brand’s shoppers and their AI agents move through: being found and recommended, before the sale. Shoppers now research products together with an AI assistant, and the assistant reads what a brand promised and what it delivered. AI Commerce Visibility lets you read that record first and fix what is in it.Who it’s for
Marketing teams who want to know how their brand shows up in AI answers, e-commerce teams who track which products and sales channels AI assistants recommend, and digital strategy leads preparing for shopping that happens with an AI assistant in the loop. It also gives logistics and operations teams a view of what AI assistants say about delivery dates, delivery experience and returns.What it covers
Every insight starts from a product category you configure. For each active category, AI Commerce Visibility generates prompts for each stage of the shopping journey, runs them on a schedule against the AI assistants you track, and organises the results into tabs:- Dashboard. Visibility, Ranking and Sentiment across all prompt categories, with a benchmarking table against your tracked competitors and a comparison against the previous period.
- Brand. How your brand is described when shoppers ask about brands in your category, broken down by the attributes AI assistants emphasise.
- Product. Which product models AI assistants recommend, compared attribute by attribute.
- Merchant. Whether AI assistants send shoppers to your own store, a marketplace or a competitor, and why.
- Trust. What AI assistants say about your estimated delivery dates, delivery experience and returns.
- Prompts. Every prompt, each assistant’s full answer, the searches it ran and the sources it cited.
- Sources and Citations. The domains and pages AI assistants draw on for your category, who owns them, and what to do about each one.
- Content. Content drafts grounded in the prompts you are losing and the sources AI assistants already cite.
Features
Product Categories
Define the product lines, markets, competitors and attributes that AI Commerce Visibility tracks for your brand.
Prompts
Generated and custom prompts run against AI assistants, with each assistant’s full answer, search queries and citations.
Product Visibility
Which of your product models AI assistants recommend, compared with competitor products attribute by attribute.
Brand Visibility
How often and how AI assistants mention your brand against competitors, and which brand attributes they emphasise.
Sales Channel Visibility
Where AI assistants send shoppers to buy, comparing your own store with marketplaces and competitor stores.
Trust
What AI assistants say about your estimated delivery dates, delivery experience and returns compared with other sales channels.
Personas
Buyer segments that add persona-specific prompts and let you view every insight through one audience.
Sources
The domains and pages AI assistants cite for your category, who owns them, and which ones to work on first.
Content Generation
Content briefs and blog post drafts built from the prompts you are losing and the sources AI assistants cite.